Q: Is this website legit or Are those products authentic ?

A:.All of our products are come from brand officials, and we are also official resellers for those brands. Additionally, we are a legal company registered in Canada (PET REPUBLIC CORP.), and it is strictly prohibited to sell counterfeit products. 

Q: How long Does shipping takes ?

A: Shipping usually takes about 3-10 business days depend on the shipping method your selected. Most of our orders arrive within 3-5 business days. Please Allow 1-3 business days to process our order and send them to international shipping company. If the item your ordered is temporarily out of stock or it is a pre-order item, then we may ship out your order within 1-2 weeks. More detail can be found in Shipping Policy

Q: Where does PET REPUBLIC shipping covered ?

A: We ship worldwide. PET REPUBLIC offer global shipping to all major countries around the world. We ship products to countries like United States, Canada, Austrilia, China, United Kingdom and rest of the world at most every single day.

Q: May I return or exchange if size does not fit ?

A:  Detail can be found in our Refund Policy

Q: What is 'Wechat Special Discount' ?

A: Wechat Special Discount is only available for customers who are paying with Wechat Transfer or Alipay Transfer. You may contact our Wechat for more details. PET REPUBLIC reserve right